At MahtoSales.com, we strive to ensure your complete satisfaction with our mobile accessories. If you are not entirely satisfied with your purchase, we’re here to help. Please read our Refund and Returns Policy carefully.
1. Returns
- Eligibility: To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
- Return Window: You have 3 calendar days from the date of purchase to return an item.
- Proof of Purchase: To complete your return, we require a receipt or proof of purchase.
2. Refunds
- Inspection: Once we receive your item, we will inspect it and notify you of the status of your refund.
- Approval: If your return is approved, we will initiate a refund to your original method of payment.
- Processing Time: You will receive the credit within a certain number of days, depending on your card issuer’s policies.
3. Exchanges
- Defective or Damaged Items: We only replace items if they are defective or damaged. If you need to exchange it for the same item, contact us at support@mahtosales.com with details and a photo of the defective or damaged item.
4. Shipping
- Return Shipping: You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
- Shipping Address: To return your product, mail it to: MahtoSales.com SS Centre 2nd Floor Shop no 9 Abids Hyderabad 500001 Telangana India
- Shipping Time: Depending on where you live, the time it may take for your exchanged product to reach you may vary.
5. Non-Returnable Items
Several types of goods are exempt from being returned. Non-returnable items include:
- Gift cards
- Downloadable software products
- Items purchased on sale or with a discount
6. Contact Us
If you have any questions about our Refund and Returns Policy, please contact us:
Email: support@mahtosales.com
Address: MahtoSales.com, SS Centre 2nd Floor Shop no 9 Abids Hyderabad 500001 Telangana India
We appreciate your business and are committed to providing you with quality products and excellent customer service.
Thank you for shopping with MahtoSales.com!